A unified ecological framework for studying effects of digital places on well-being

Social media has greatly expanded opportunities to study place and well-being through the availability of human expressions tagged with physical location. Such research often uses social media content to study how specific places in the offline world influence well-being without acknowledging that digital platforms (e.g., Twitter, Facebook, Youtube, Yelp) are designed in unique ways that structure certain types of interactions in online and offline worlds, which can influence place-making and well-being. To expand our understanding of the mechanisms that influence social media expressions about well-being, we describe an ecological framework of person-place interactions that asks, “at what broad levels of interaction with digital platforms and physical environments do effects on well-being manifest?” The person is at the centre of the ecological framework to recognize how people define and organize both digital and physical communities and interactions. The relevance of interactions in physical environments depends on the built and natural characteristics encountered across modes of activity (e.g., domestic, work, study). Here, social interactions are stratified into the meso-social (e.g., local social norms) and micro-social (e.g., personal conversations) levels. The relevance of interactions in digital platforms is contingent on specific hardware and software elements. Social interactions at the meso-social level include platform norms and passive use of social media, such as observing the expressions of others, whereas interactions at the micro-level include more active uses, like direct messaging. Digital platforms are accessed in a physical location, and physical locations are partly experienced through online interactions; therefore, interactions between these environments are also acknowledged. We conclude by discussing the strengths and limitations of applying the framework to studies of place and well-being

Personal activity centres and geosocial data analysis: Combining big data with small data

Understanding how people move and interact within urban settings has been greatly facilitated by the expansion of personal computing and mobile studies. Geosocial data derived from social media applications have the potential to both document how large segments of urban populations move about and use space, as well as how they interact with their environments. In this paper we examine spatial and temporal clustering of individuals’ geosocial messages as a way to derive personal activity centres for a subset of Twitter users in the City of Toronto. We compare the two types of clustering, and for a subset of users, compare to actual self-reported activity centres. Our analysis reveals that home locations were detected within 500 m for up to 53% of users using simple spatial clustering methods based on a sample of 16 users. Work locations were detected within 500 m for 33% of users. Additionally, we find that the broader pattern of geosocial footprints indicated that 35% of users have only one activity centre, 30% have two activity centres, and 14% have three activity centres. Tweets about environment were more likely sent from locations other than work and home, and when not directed to another user. These findings indicate activity centres defined from Twitter do relate to general spatial activities, but the limited degree of spatial variability on an individual level limits the applications of geosocial footprints for more detailed analyses of movement patterns in the city

Stresscapes: validating linkages between place and stress expression on social media

Understanding how individuals and groups perceive their surroundings and how different physical and social environments may influence their state-of-mind has intrigued re-searchers for some time. Much of this research has focused on investigating why certain natural and human-built places can engender specific emotive responses (e.g. fear, disgust, joy, etc.) and, by extension, how these responses can be considered in placemaking activities such as urban planning and design. Developing a better understanding of the linkages between place and emotional state is challenging in part because both cognitive processes and the concept of place are complex, dynamic and multi-faceted and are mediated by a confluence of contextual, individual and social processes. There is evidence to suggest that social media data produced by individuals in situ and in near real-time may provide novel insights into the nature and dynamics of individuals’ responses to their surroundings. The explosion of user-generated digital data and the sensorization of environments, especially in urban settings, provide opportunities to build knowledge of place and state-of-mind linkages that will inform the design and promotion of vibrant placemaking by individuals and communities. In this paper we present a novel study, to be undertaken this summer within the Greater Toronto area in Canada, with 140 recruited participants who are frequent, geo-tagging, Twitter users. The goal of the study will be to assess emotional, acute and chronic stress experienced in urban built-environments and as expressed during daily activities. An existing automated semantic natural language processing tool will be validated through this study, and it is hoped that the methodology developed can be extrapolated to other urban environments as well, with a second validation study already planned to take place next year in London, United Kingdom

Sustainable smart cities—social media platforms and their role in community neighborhood resilience—a systematic review

The COVID-19 pandemic took most communities off guard and has highlighted gaps in community preparedness and resilience in spite of the numerous technological advancements and the variety of available social media platforms that many relied on during lockdown periods. This served to emphasise the necessity for exploring the roles of social media and smart city technologies in mitigating pandemic impacts. In this systematic literature review, we examined twelve articles on social media usage and smart city technologies and their contributions to community resilience during COVID-19. The analysis focused on the use of social media platforms and smart city technologies during and after lockdown periods, examining their role in fostering community resilience. Results indicate that social media and smart city technologies were instrumental in helping communities adapt and recover from the pandemic. While past studies have examined community resilience, social media, or smart cities separately, there is limited literature collating insights on the three elements combined. We therefore argue that these technologies, employed collaboratively, enhance community resilience during crises. Nevertheless, further research is recommended, particularly on urban resilience and comparative analyses to deepen our understanding of the complex interplay between these variables

The role of social media in building pandemic resilience in an urban community: a qualitative case study

This paper explores the influence of social media in fostering resilience within an urban spatial context, specifically in Bangalore, India, during the COVID-19 lockdown, a period marked by a surge in digital communication due to movement restrictions. To control the rapid spread of the virus, over 1.38 billion people were given stay-at-home orders by the government of India during the onset of the pandemic. The restrictions in movement forced individuals to shift to online modes of connection and communication. As the field of digital epidemiology, that is, the use of digital tools and data to understand and improve health took center stage during the pandemic, the focus shifted towards the social media landscape, which is often associated with its negative aspects, such as misinformation. However, this paper delves into social media’s potential to build resilience on a local scale, particularly given its increased usage during the pandemic. Through in-depth online interviews with eight urban residents, we conducted a thematic analysis to understand social media’s role during the lockdown. Results indicate that social media facilitated effective information exchange and fostered a sense of community. Furthermore, it engendered an environment conducive to prosocial behavior, a known resilience amplifier. We also highlight the importance of baseline context regarding the users directly engaged in social media data generation with respect to digital epidemiology analytics tools for large-scale social media data and the need for qualitative input feeding into their design. Our study highlights the need for a balanced perspective on social media use in times of crisis, recognizing its potential to boost community resilience in an urban setting, and further enriching digital epidemiology approaches